Cakrawala: Management Science Journal is a publication containing scientific articles related to management science. This journal is used by researchers, academics, and students to access and share the latest knowledge and findings in the field of Management Science, covering various topics such as Human ResourceManagement, Marketing Management, Operational Management, Strategic Management, Business & Entrepreneurship, Economics, Finance & Accounting. Published three times a year (January, May, and September) by Cakrawala Nusantara Education Fundation, this journal follows a single blind review process to ensure high-quality and objective publications. Jurnal Cakrawala accepts articles in Bahasa Indonesia and English and is indexed in various reputable academic databases. We are committed to providing a platform for academics, researchers, and practitioners to share innovative research and contribute to the development of management science. Submit your article or explore our latest publications at: Jurnal.IM Journal title Cakrawala Management Science Journal (CKR) Subject Ilmu Manajemen Language English/Indonesia ISSN 3062-858X (Online - Elektronik) Frequency CKR is published Quarterly a year, in Januari, Mei, and September DOI https://doi.org/10.63541/cakrawala OAI https://jurnal.im/cakrawala Editor In Chief Rio Nardo, S.E.,M.M Publisher Yayasan Edukasi Cakrawala Nusantara Citation Analysis Google Scholar, Garuda, Copernicus. One Search, Crossref Cakrawala Management Science Journal (CKR) is indexed by:
Cakrawala Management Science Journal is licensed under CC BY-NC-SA 4.0 Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access)
The Influence of Work-Life Balance and Career Development on Generation Z Employee Retention in Islamic Education Institutions
The high turnover rate of Generation Z employees at Perguruan Islam Arrisalah averaging 9.97% per year constitutes a strategic challenge that necessitates empirical investigation into retention determinants. This study aims to analyze the effect of work-life balance and career development on Generation Z employee retention. A quantitative approach was employed, distributing questionnaires to 100 Generation Z employees via total sampling. Multiple linear regression analysis was conducted using IBM SPSS version 26. Results indicate that both work-life balance (β = 0.268; sig. = 0.019) and career development (β = 0.151; sig. = 0.037) exert a positive and significant effect on employee retention. Together, the two variables account for 32.7% of retention variance (R² = 0.327; F = 23.517; sig. = 0.000). The novelty of this study lies in its simultaneous integration of both variables within the context of a value-based Islamic educational institution—a setting that remains underexplored in human resource management literature. These findings underscore the urgency of adaptive work-life balance policies and structured career development pathways as Generation Z retention strategies in educational organizations.
Copyright (c) 2026 Riko Onki Putra, Afriyeni Afriyeni, Rani Iqasari (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
The Role of Artificial Intelligence in Personalizing Customer Experience: Evidence from E-Commerce
Perkembangan Artificial Intelligence (AI) telah mentransformasi ekosistem e-commerce, khususnya dalam personalisasi pengalaman pelanggan. Penelitian ini bertujuan menganalisis peran AI dalam meningkatkan personalisasi customer experience pada platform e-commerce Indonesia serta mengidentifikasi dimensi-dimensi kritis yang memediasi hubungan tersebut. Pendekatan kuantitatif dengan desain survei cross-sectional kausal digunakan, melibatkan 500 pengguna aktif e-commerce yang dipilih melalui stratified random sampling. Analisis dilakukan menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) melalui SmartPLS 4.0. Hasil menunjukkan bahwa personalisasi AI berpengaruh positif dan signifikan terhadap Customer Experience Quality (β = 0,421; p < 0,001), dengan Recommendation Accuracy (β = 0,318; p < 0,001) sebagai dimensi dominan, diikuti Dynamic Pricing Intelligence (β = 0,187; p < 0,001). Customer Experience Quality terbukti memediasi secara parsial hubungan antara personalisasi AI dan Purchase Intention (β = 0,225; p < 0,001). Penelitian ini berkontribusi melalui pengembangan model integrasi AI-Customer Experience yang kontekstual pada ekosistem e-commerce Indonesia.
Copyright (c) 2026 Andri Waskito, Putri Wulandari, Alwa Pascaselnofra Amril (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
Burnout, Work-Life Balance, and Employee ProductivityIn a Hybrid Work Environment: A Qualitative Study in Indonesia
The rapidly expanding hybrid work environment post-COVID-19 pandemic presents complex challenges for human resource management, particularly regarding burnout, work-life balance, and employee productivity. This study aims to thoroughly analyze how burnout and work-life boundary ambiguity affect employee productivity within Indonesia's hybrid work system. Employing a qualitative phenomenological approach through in-depth interviews, focus group discussions (FGD), and observation with 12 cross-sector informants, this research identifies four primary themes: (1) multidimensional burnout manifesting differently in hybrid contexts compared to traditional offices; (2) endemic work-life boundary ambiguity in hybrid arrangements; (3) contextual and non-linear productivity; and (4) the critical role of managerial support as a moderator. This study's novelty lies in conceptualizing the Hybrid Burnout Paradox, wherein hybrid work flexibility simultaneously reduces and exacerbates burnout depending on employees' psychological boundary quality. These findings challenge assumptions that hybrid flexibility inherently improves well-being, offering a new analytical framework relevant to HR practitioners and Indonesian employment policymakers. Practical implications include recommendations for hybrid policy development centered on structured autonomy, psychological boundary management training, and adaptive managerial role design.
Copyright (c) 2026 Ratnasartika Aprilyani, Sri Ratnawati, Anna Mariani Kartasamita (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
The Influence of Competence and Work Motivation on Employee Performance at the Human Resources Training Center in the Ministry of Primary and Secondary Education
This study aims to analyze the influence of competence and work motivation on employee performance at the Human Resources Training Center of the Ministry of Primary and Secondary Education. The research employs a descriptive quantitative approach with data collected through questionnaires distributed to 66 civil servant employees using a total sampling technique. Data were analyzed using multiple linear regression to examine both partial and simultaneous effects. The findings show that competence and work motivation positively and significantly influence employee performance. Among the two, work motivation is identified as the most dominant factor in improving performance. These results highlight the importance of enhancing employee competence through continuous training and maintaining motivation through recognition, incentives, and a supportive work environment to strengthen overall organizational performance
Copyright (c) 2026 Rasya Hermalya Putri, Rio Nardo https://creativecommons.org/licenses/by-nc-sa/4.0
The Effect Of Perceptions Of Service Quality And Customer Satisfaction On Goride Customer Loyalty
Customer loyalty to GoRide in East Jakarta is still relatively low. This study aims to determine the effect of perceived service quality and customer satisfaction on GoRide customer loyalty. The study used a quantitative approach with a non-experimental design and purposive sampling technique. The research subjects were 150 GoRide users who had worked and used the service for at least six months. The instruments used were the Customer Loyalty Scale, Service Quality Scale, and Customer Satisfaction Scale. Data were analyzed using multiple linear regression. The results showed that perceived service quality and customer satisfaction had a significant influence on customer loyalty, with significance values of 0.000 and 0.002 (p < 0.05). This indicates that the higher the perception of service quality and customer satisfaction, the higher the customer loyalty to GoRide.
Copyright (c) 2026 Puti Zalfa Alifah, Ika Apriati Widya Puteri (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
Tracing the Trajectory of Accounting Information Research for Managerial Decision-Making: A Bibliometric and Science Mapping Analysis
This study examines the dominant themes and emerging trajectories of accounting information for managerial decision-making using bibliometric analysis and science mapping. The data were retrieved from the Scopus database, which covers 626 publications published between 2010 and 2025. Biblioshiny and VOSviewer were used to map publication trends, author productivity, country contributions, leading journals, and keyword co-occurrence patterns. The findings show a marked increase in research output after 2022, reaching 93 publications by 2025. The United States and China were the leading contributing countries, whereas Pamucar D was the most prolific author. The most prominent publication outlets were Expert Systems with Applications, Journal of Cleaner Production, and IEEE Access. Keyword analysis reveals a growing convergence among decision support systems, artificial intelligence, and management accounting tools, indicating a shift toward data-driven and technology-enabled managerial decision-making. These findings provide a structured overview of the thematic evolution of the field and future research directions.
Copyright (c) 2026 Mirna Triana, Rima Rachmawati, Herry Achmad Buchory, Andry Arifian Rachman, Rita Yuniarti (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
Optimizing Employee Performance through Spiritual and Emotional Intelligence
Employee performance in higher education institutions is increasingly recognized as a multidimensional construct influenced not only by technical competence but also by psychological and spiritual dimensions. This study examines the effect of spiritual intelligence and emotional intelligence on employee performance at the Faculty of Cultural Sciences, Universitas Andalas. Employing a quantitative associative approach with multiple linear regression analysis, data were collected from 40 employees using total sampling. Instrument validity was confirmed through Pearson Correlation (r-table = 0.312) and reliability through Cronbach's Alpha (α ≥ 0.60). Classical assumption tests confirmed normality (Asymp. Sig. = 0.133 > 0.05), absence of heteroscedasticity, and absence of multicollinearity (VIF = 1.387). Results demonstrate that spiritual intelligence positively and significantly affects employee performance (β = 0.460; t = 2.208; p = 0.034 < 0.05), and emotional intelligence positively and significantly affects employee performance (β = 0.592; t = 2.777; p = 0.009 < 0.05). The coefficient of determination (R² = 0.417) indicates that both variables explain 41.7% of the variance in employee performance. This study contributes empirical evidence from a non-profit public higher education context in Indonesia, an underexplored institutional environment in existing literature, underscoring the need for spirituality- and emotion-based human resource development strategies in academic institutions.
Copyright (c) 2026 Didi Putra, Juarsa Badri (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
The Effectiveness of E-Government Implementation in the Digital Transformation of Public Administration in 3T Regions
Digital transformation is a critical strategy for enhancing efficiency and accountability in public administration. However, e-Government implementation in Indonesia's disadvantaged, frontier, and outermost (3T) regions faces significant challenges, including limited infrastructure, low digital competence, and institutional constraints. This study analyzes the effect of e-Government on public administration effectiveness, focusing on ICT infrastructure, employee digital competence, organizational change management, and internal regulatory support. Using a quantitative approach, data were collected from 100 civil servants in the Mentawai Islands Regency via structured Likert-scale questionnaires and analyzed through multiple linear regression. Results show that all variables positively and significantly affect administrative effectiveness, both partially and simultaneously. ICT infrastructure improves service accessibility, digital competence optimizes system use, change management supports transformation readiness, and regulatory support ensures governance consistency. The study concludes that successful e-Government requires an integrated approach combining technological readiness, human capability, organizational adaptability, and supportive regulation, offering practical insights for policymakers in structurally constrained regions.
Copyright (c) 2026 Suhelmi Helia, Ogie Pryanka Adhelin (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
A Systematic Literature Review of Critical Leadership: Power Dynamics, Social Justice, and Transformative Practices in Organizational Contexts
This systematic literature review critically synthesizes the expanding body of scholarship on critical leadership, focusing on power dynamics, ideological critique, social justice, and transformative practices within organizational and community contexts. Moving beyond traditional leadership paradigms that emphasize individual traits and hierarchical effectiveness, critical leadership theory interrogates leadership as a contested socio-political process embedded in structures of power and domination. This review maps key theoretical frameworks, methodological trends, and empirical applications spanning indigenous governance, educational reform, grassroots activism, and corporate sustainability. The analysis reveals enduring tensions between transformative aspirations and institutional constraints, highlighting the complex interplay of identity, discourse, and collective agency. Notably, the review identifies significant gaps in geographic representation, methodological pluralism, and thematic coverage, particularly in crisis leadership, media discourse, and intersectional minority experiences. Emerging opportunities call for integrative, context-sensitive, and interdisciplinary approaches that enhance critical leadership’s capacity to address systemic inequities and foster emancipatory social change. By offering a comprehensive synthesis of conceptual, empirical, and methodological insights, this review advances theoretical clarity and practical relevance, positioning critical leadership as a vital framework for ethical and socially responsive leadership in an increasingly complex global landscape.
Copyright (c) 2025 Muhammad Ifan Fadillah, Budi Santoso, Rio Nardo https://creativecommons.org/licenses/by-nc-sa/4.0
The Effect Of Tangibles And Responsiveness On Customer Satisfaction At Pertamina Gas Stations In Padang City
This study aims to analyze the influence of tangible and responsiveness on customer satisfaction at Pertamina gas stations in Padang City. Customer satisfaction is a crucial factor in determining the success of service companies, particularly in building loyalty and improving service quality. This study employed a quantitative approach with a survey method, distributing questionnaires to 100 respondents, consumers of Pertamina gas stations in Padang City. Incidental sampling was used as the sampling technique. The results indicate that tangible and responsiveness partially influence customer satisfaction. Furthermore, both variables simultaneously have a significant influence on customer satisfaction. These findings indicate that the quality of physical facilities and employee responsiveness in providing fast and accurate service are important factors in increasing customer satisfaction
Copyright (c) 2024 Sri Yulia Putri, Ash Shadiq Egim https://creativecommons.org/licenses/by-nc-sa/4.0
The Influence of Work–Life Balance and Person–Organization Fit onIntention to Leave: The Mediating Role of Job Satisfaction among Boarding School Mentors in Padang, Indonesia
This study aims to analyze the effect of Work-Life Balance (WLB) and Person-Organization Fit (PO-Fit) on Intention to Leave (ITL) with Job Satisfaction (JS) as a mediator among dormitory counselors at boarding schools in Padang City. A quantitative approach was used with a population of all active counselors at Ar Risalah and Sabbihisma (n=77) and purposive sampling. Data analysis was conducted using Partial Least Square–Structural Equation Modeling (PLS-SEM). The results showed that WLB and PO-Fit negatively affected ITL, meaning that the better the work-life balance and fit of the individual with the organization, the lower the counselor's intention to leave. Job Satisfaction also negatively affected ITL and acted as a significant mediator in the relationship between PO-Fit and ITL, but was not significant in the relationship between WLB and ITL. These findings emphasize the importance of the fit between individual values, culture, and goals with the organization in increasing Job Satisfaction and reducing turnover intention. This research provides strategic implications for boarding school management in increasing job satisfaction, retaining mentors, and ensuring the continuity of the student character development process.
Copyright (c) 2026 Rani Iqasari, Sulastri Sulastri https://creativecommons.org/licenses/by-nc-sa/4.0
Leadership and Communication Effectiveness as Predictors of Employee Performance in MSMEs
This study examines the impact of leadership and communication effectiveness on employee performance in Micro, Small, and Medium Enterprises (MSMEs). Using multiple regression analysis, the findings indicate that both leadership and communication positively and significantly influence employee performance, with leadership being the strongest predictor. Together, these variables explain 61.5% of the variance in employee performance. The results emphasize the importance of effective leadership and communication within the informal and interpersonal contexts common in MSMEs. Grounded in transformational leadership theory and supported by recent studies, this research highlights the need for MSMEs to develop adaptive leadership styles and improve internal communication to enhance productivity and sustainability. The findings offer practical insights for MSME managers and policymakers focused on strengthening human capital and organizational performance, particularly in regions such as Garut.
Copyright (c) 2025 Intan Tenisia Prawita Sari, Budi Santoso, Mohamad Iqbal Abdul Rauf https://creativecommons.org/licenses/by-nc-sa/4.0
The Effect of Knowledge and Ease of Use on Decisions to Use QRIS Digital Payment Among Gen Z in Bandung City
This study aims to determine the effect of knowledge and ease of use on the decision to use QRIS digital payment among Gen Z in Bandung City. The population in this study is the people of Bandung City who belong to Generation Z. Primary data was collected by questionnaire as an instrument to prove the results of the study, to test the hypothesis in this study using the SPSS ver. 25 data analysis tool. 25. Sampling as many as 100 respondents who belong to generation Z in Bandung City. The results showed that knowledge has a positive and significant effect on usage decisions, ease of use has a positive and significant effect on usage decisions, knowledge and ease of use have a positive and significant effect on usage decisions simultaneously.
Copyright (c) 2025 Ratu Hedy Syahidah Budiarti https://creativecommons.org/licenses/by-nc-sa/4.0
Competitive Advantage and Competitive Strategy in Nina Donut Business
Competitive advantage plays a crucial role in determining business sustainability, particularly for micro, small, and medium enterprises in the culinary sector. This study aims to analyze the competitive environment, internal strengths and weaknesses, and competitive strategies implemented by Nina Donat to achieve sustainable competitive advantage. This research uses a qualitative descriptive approach through direct observation and literature review. The findings show that product quality consistency, affordable pricing, and close customer relationships are key strengths of Nina Donat. However, limited promotion and production capacity remain challenges. The competitive strategies applied include product differentiation, competitive pricing, service orientation, and simple promotional activities. These strategies contribute to strengthening Nina Donat’s position in the local market. The study confirms that integrated management of product quality, pricing, service, innovation, and consistency is essential to achieve long-term competitive advantage.
Micro, Small, and Medium Enterprises (MSMEs)
Copyright (c) 2026 Arya Geovany, Ahmad Ikhsan Ramadhan, Ahmad Vajri Rahman https://creativecommons.org/licenses/by-nc-sa/4.0
Business Development Strategy Formulation for Tomoro Coffee Ciputat Raya Based on SWOT Analysis
The coffee industry in Indonesia has transformed into a representation of social identity and modern lifestyle, triggering intensive competition in the food and beverage sector. Tomoro Coffee Ciputat Raya Branch faces strategic challenges in maintaining a competitive advantage amidst high population density and fierce competition in South Tangerang. This study aims to formulate a business development strategy by identifying the company's internal and external factors. The research method employed is descriptive quantitative, utilizing Internal Factor Analysis Strategy (IFAS) Matrix, External Factor Analysis Strategy (EFAS) Matrix, and the SWOT Cartesian Diagram. Data were collected through field observations at Jl. Dewi Sartika No.11G and questionnaires distributed to six expert respondents. Identification results indicate that the primary strengths lie in the Eversys espresso machine technology, which ensures taste consistency (score 0.357), and a strong modern brand image (score 0.357). The most significant opportunities arise from the growth of the Gen Z population (score 0.416) and the sustainable Work From Cafe (WFC) trend (score 0.387). The data processing resulted in an IFAS score of 3.367 and an EFAS score of 3.194, positioning the company in Quadrant I (Aggressive). The recommended strategy is a growth-oriented strategy based on the Strengths-Opportunities (SO) approach, implemented through the optimization of digital market penetration via the Tomoro App and the enhancement of WFC supporting facilities to strengthen customer retention and create entry barriers for competitors.
Copyright (c) 2026 Tio Febriawan, Pitri Yandri https://creativecommons.org/licenses/by-nc-sa/4.0
Analysis of Indonesian Freelancers' Strategies in Using The Upwork Platform
This study aims to determine the strategies of Indonesian freelancers in facing competition, threats of fraud, and the use of Connect on the Upwork platform. This study is a qualitative study with a descriptive approach using data collection techniques through interviews, observation, and documentation. The data obtained were then analyzed using qualitative data analysis techniques through the stages of data reduction, data presentation, and conclusion drawing/verification. This study was conducted on Indonesian freelancers who are active on the Upwork platform and spread across various regions. Based on the results of the field research, the author concludes that Indonesian freelancers have developed specific strategies to deal with the challenges of global competition, the risk of fraud from clients, and the limitations of the Connect system. The strategies implemented include profile optimization, focusing on proposal content and digital portfolios for personal branding, leveraging online communities to disseminate information and raise awareness about fraud schemes, and managing Connect wisely to enhance project application efficiency. These methods serve as adaptive mechanisms to improve the effectiveness of online freelance work and promote the development of a safer and more competitive digital work environment.
Copyright (c) 2026 Daffa Malik Fadlurrahman, Putri Wulandari, Muhammad Arif Abdul Hakim, Andri Waskito https://creativecommons.org/licenses/by-nc-sa/4.0
Effect Of Corporate Size on Corporate Sustainability Disclosure Of Healthcare Companies In Nigeria
The importance of sustainability reporting disclosure in investment decision process cannot be overemphasized. Corporate size has been originally viewed as affecting component in the investigation of degree of sustainability disclosure but this assertion is yet to be revalidated. On this premise, this study assessed the effect of corporate size on corporate sustainability disclosure of healthcare companies in Nigeria. The research adopted are combination of both qualitative and quantitative design. Data was collected from secondary source and hypothesis tested using regression analysis. Descriptive statistics result showed a moderate level of sustainability disclosure among health companies. The correlation output revealed a positive correlation between corporate size and CSD in healthcare sector of Nigeria. Furthermore, regression result showed that relationship between corporate size and CSD is statistically significant with p-value off 0.000 less than significance value of 0.05. the study concludes that larger companies are likely to disclose more on sustainability report. Therefore, it recommends smaller companies be encouraged to engage in sustainability reporting practice because of relevance it hold in the investment decision making process recently.
Copyright (c) 2026 Yagana Alhaji Baba https://creativecommons.org/licenses/by-nc-sa/4.0
Artificial Intelligence in Knowledge Management: Mapping a Decade of Research and Emerging Directions
This study maps the intellectual landscape of research at the intersection of artificial intelligence (AI) and knowledge management (KM) to clarify how the field has evolved, who shapes its development, and which themes dominate and emerge over time. A science-mapping study was conducted on 209 English-language journal articles indexed in Scopus (2015–2025). The dataset was analyzed using Biblioshiny to generate performance indicators, collaboration patterns, and thematic structures derived from keyword co-occurrence and factorial clustering. The results indicate a clear acceleration of KM–AI publications after 2020, signaling a shift from early exploratory work toward a rapidly expanding domain. Social-structure mapping shows that knowledge production is globally distributed but concentrated among a core set of countries, institutions, and author networks, with collaboration patterns shaping the diffusion of dominant topics. Conceptually, the field is organized around three interlinked streams: (i) AI-enabled decision support and analytics for KM, (ii) people- and leadership-related adoption dynamics influencing knowledge sharing and innovation, and (iii) governance and sustainability concerns associated with responsible knowledge processes and risk management. This study consolidates fragmented KM–AI scholarship into an integrated map, differentiates core versus peripheral streams, and proposes a focused research agenda that prioritizes mechanisms, boundary conditions, and evaluation approaches for AI-enabled KM in organizational settings.
Copyright (c) 2026 Gunawan Gunawan, Siska Ayudia Adiyanti, Adi Dadan Ramdana, Granit Agustina, Dadar Supriatna https://creativecommons.org/licenses/by-nc-sa/4.0
The Role of Entrepreneurial Marketing in Strengthening Brand Image of E-Commerce SMEs: A Systematic Literature Review
This study identifies entrepreneurial marketing strategies that enhance brand image in e-commerce SMEs through a systematic literature review (SLR) of 73 Scopus-indexed articles published between 2015 and 2024. Using thematic analysis and narrative synthesis, the study uncovers three key mechanisms: integration of entrepreneurial and market orientations, creation of emotional connections through social media, and development of brand management capabilities. Customer focus and emotional engagement are the strongest drivers of brand image, supported by digital technologies such as e-commerce platforms, artificial intelligence, and social media marketing. The effectiveness of these strategies is influenced by organizational readiness, market turbulence, competitive intensity, cultural context, and owner-manager characteristics. Research gaps remain in integrating entrepreneurial marketing and brand management frameworks, reliance on cross-sectional studies, and limited understanding of brand articulation capabilities. Practically, enhancing organizational readiness and strategic digital adoption are essential to optimize entrepreneurial marketing’s impact on brand image and competitiveness in e-commerce SMEs.
Copyright (c) 2026 Aggi Panigoro Sarifiyono, Elan Rusnendar, Anang Bambang Pujianto, Sabilla Saberina, Susan Purnama, Rizki Gilang Fernando, Johnson Sinaga https://creativecommons.org/licenses/by-nc-sa/4.0
Digital Driven Green Entrepreneurship: A Systematic Review of Plastic Waste Reduction Strategies by MSMEs in Indonesia
The main problem in this study is the high dependence of MSMEs in the beverage sector in Indonesia on the use of single-use plastic packaging, which cumulatively contributes significantly to environmental pollution. Low environmental awareness, lack of understanding of waste management, and limited access to sustainable packaging solutions make MSME business practices not in line with sustainability principles. This study aims to identify strategic approaches through green entrepreneurship that can be implemented by beverage sector MSMEs to reduce the environmental impact of plastic use. The method used was Systematic Literature Review (SLR) based on the PRISMA protocol and bibliometric analysis using VOSviewer, by searching for relevant articles from scientific databases within the period 2019-2024. The results show that the green entrepreneurship approach, involving green innovation, regulatory support, and environmental literacy, is proven to significantly and positively support the transformation of MSMEs towards more sustainable business practices. This finding reinforces the urgency of implementing green entrepreneurship as a strategic solution to the plastic waste problem while strengthening the contribution of MSMEs to the national green economy.
Copyright (c) 2026 Delyardi Nur, Reza Febrina Agustin https://creativecommons.org/licenses/by-nc-sa/4.0
The Impact of ROE, DER, & EPS on Stock Prices in Non-Bank LQ-45 Indeks Company
The purpose of this study is to examine and empirically prove the influence of Return on Equity (ROE), Debt to Equity Ratio (DER), and Earnings Per Share (EPS) on stock prices. The population consists of non-bank companies listed in the LQ-45 Index on the Indonesia Stock Exchange (IDX) during the 2021–2024 period. A total of 35 companies were selected using a purposive sampling technique. The data were analyzed using a panel data regression model with the Fixed Effect Model (FEM) approach through EViews version 13 software. The results indicate that ROE has a significant positive effect on stock prices, while DER has a significant negative effect. Meanwhile, EPS was found to have no significant effect on stock prices, suggesting that earnings per share information has already been reflected in market prices. Simultaneously, the independent variables explain 95.34% of the variation in stock prices. These findings imply that investors should prioritize the analysis of profitability and capital structure over earnings per share when making investment decisions in LQ-45 stocks.
Copyright (c) 2026 Yulitsya Cahya Praptiningtiyas Tiyas, Annisa Annisa https://creativecommons.org/licenses/by-nc-sa/4.0
The Effect of Dividend Policy and Price Earning Ratio on Stock Returns
According to this study, companies listed on the Indonesia Stock Exchange in the property and real estate industry from 2018 to 2022 will be influenced by the Dividend Policy (DPR) and Price Earnings Ratio (PER) on their stock returns. The purpose of this study is to empirically prove the effect of dividend policy proxied by Dividend Payout Ratio (DPR) and Price Earning Ratio on stock returns in Property companies listed on the IDX for the 2019-2021 period. This research data comes from various sources, including company financial records and annual reports. The official website of the Indonesia Stock Exchange was consulted to obtain financial information and annual reports. The population of this study is companies listed on the Indonesia Stock Exchange in the property and real estate sector from 2018 to 2022. Six different organizations were selected for this study using purposive sampling. Sample data was obtained as many as 30 points for 5 years. the method used in this study is to use descriptive quantitative method research using multiple Linear Regression Analysis and Moderated Regression Analysis (MRA) from the SPSS 22 program. The results in this study are that dividend policy as measured using the Dividend Payout Ratio (DPR) does not affect the stock returns of companies in the property and real estate sector during the 2018-2022 period.
Copyright (c) 2024 Bella Septawati, Rizki Yuli Sari https://creativecommons.org/licenses/by-nc-sa/4.0
The Effect of Capital Structure and Time Interest Earned Ratio on Profitability: Case Study of the Five Largest Banks in Indonesia for the Period 2020-2023
This study aims to analyse the effect of Capital Structure and Time Interest Earned (TIE) Ratio on Profitability, a case study of the five largest banks in Indonesia during the 2020-2023 period. The research method used is quantitative research with a multiple linear regression approach. The data used in this study are secondary data from the bank's annual financial statements through the website www.idx.co.id. The independent variable in this study is Capital Structure measured by Debt to Equity Ratio (DER) and Time Interest Earned (TIE) Ratio, while the dependent variable is Profitability measured by Return on Assets (ROA). The results showed that Capital Structure has no positive influence on Profitability and Time Interest Earned Ratio has a positive influence on bank Profitability. Higher capital structure tends to have less effect with lower profitability, while higher Time Interest Earned Ratio is associated with increased profitability. The population in this study are the five largest banks in Indonesia for the period 2020 - 2023. Sampling using saturated sampling technique
Copyright (c) 2024 Nesa Karondeng, Aida Nafiza Kumalasari, Ronia Tambunan https://creativecommons.org/licenses/by-nc-sa/4.0
The Effect of E-Wallet and Financial Literacy on Consumptive Behaviour in College Students of Faculty of Economic and Business, Raja Ali Haji Maritime University
The purpose of this study was to determine the effect of e-wallet and financial literacy on the consumptive behaviour of students of the Faculty of Economics and Maritime Business at Maritime Raja Ali Haji University (UMRAH). The population that is the focus of research is students of the Faculty of Economics and Maritime Business at UMRAH from class 2020 to 2023. The sampling method used is the Hair et al. method with the number of research indicators as many as 13 and the range used is 10, so the number of respondents is 132 people. Data collection was carried out through the use of questionnaires. This study is quantitative with data analysis using simple and multiple regression techniques. The results showed that: (1) The use of e-wallets significantly affects the consumptive behaviour of students of the Faculty of Economics and Business Maritime. (2) Financial literacy does not have a significant impact on the consumptive behaviour of students of the Faculty of Economics and Business Maritime UMRAH. (3) Together, e-wallet and financial literacy have a significant impact on the consumptive behaviour of students of the Faculty of Economics and Business Maritime UMRAH The coefficient of determination (R2) shows that e-wallet and financial literacy can explain 21.5% of the variation in consumptive behaviour, while the remaining 78.5% is influenced by other factors not examined in this study.
Copyright (c) 2024 Bahril Wahda, Mareskha Tiara Fitri, Risma Rosita Sari, Nurul Yusyawiru https://creativecommons.org/licenses/by-nc-sa/4.0
Work-Life Balance and Workload on Employee Work Stress
Job stress is a critical issue in human resource management within the public sector as it directly affects employee performance and organizational effectiveness. This study aims to examine the influence of work life balance and workload on job stress among civil servants at the Directorate of Procurement and Rank, National Civil Service Agency. A quantitative approach with a survey method was employed, where data were collected through a Likert scale questionnaire distributed to the entire population of 57 employees using a total sampling technique. Data analysis involved validity and reliability tests, classical assumption tests, multiple linear regression, t tests, and coefficient of determination with the assistance of SPSS version 30.0. The findings indicate that work life balance has a significant negative effect on job stress, while workload has a significant positive effect on job stress. These results suggest that maintaining a healthy work life balance can reduce employee stress levels, whereas excessive workload increases job pressure. Practically, this study provides insights for government institutions in designing human resource management strategies, particularly by promoting proportional workload distribution and supporting employees’ work life balance, in order to mitigate job stress and enhance organizational effectiveness.
Copyright (c) 2025 Ahmad Husnul Khotimah, Rio Nardo https://creativecommons.org/licenses/by-nc-sa/4.0
Impact of Behavioral Bias, Price Volatility, and Market Capitalization on Cryptocurrency Purchase Decisions in Indonesia
This study investigates how market capitalization, price volatility, and behavioral biases affect decisions to buy cryptocurrencies. Because of its decentralized structure and extreme volatility, the cryptocurrency market frequently affects investment choices through psychological elements, including loss aversion, overconfidence, and herd mentality. This study uses a quantitative methodology to analyze data from the nine most traded cryptocurrencies using independent t-tests, multiple linear regression, and simple linear regression. According to the study's findings, decisions to buy cryptocurrencies are significantly positively influenced by herd behavior and overconfidence, as shown by high volatility, but not significantly by loss aversion. Furthermore, it has been demonstrated that price volatility significantly affects herd behavior, meaning that investors are influenced to follow the majority lead when prices fluctuate significantly. However, the degree of herd behavior is not affected by market capitalization, suggesting that psychological elements like herd behavior are more impacted by general market conditions than by market capitalization size. These results highlight how crucial it is to comprehend the psychological aspects of cryptocurrency market decision-making, since doing so can offer a better understanding of investor behavior and the workings of this extremely unpredictable market.
Copyright (c) 2025 Bagja Rahma Putra, Fitrina Lestari, Kharisma https://creativecommons.org/licenses/by-nc-sa/4.0
Implementing Green Logistics in Agricultural MSMEs in Sukabumi, West Java, Indonesia: Its Impact on Operational Efficiency and Environmental Sustainability
Green Logistics (GL) presents a strategic framework for enhancing operational efficiency and environmental sustainability two key imperatives in modern supply chains. However, its implementation among MSMEs, particularly in agriculture and in developing countries, remains both understudied and underutilized. This study explores the extent to which GL practices influence Operational Efficiency and Environmental Sustainability within agricultural MSMEs in Sukabumi, West Java, Indonesia. Adopting a mixed methods approach, quantitative data were collected from 76 MSME actors and analyzed using SEM PLS, while qualitative insights were gathered through open ended survey questions. Results show that GL significantly impacts Operational Efficiency (β = 0.593) and Environmental Sustainability (β = 0.485), with Efficiency acting as a partial mediator (β = 0.406). The R² values of 0.633 and 0.352 suggest strong predictive validity for the structural model. The qualitative data reinforce these findings by highlighting real world constraints limited access to eco-friendly tools, a lack of technical knowledge, and insufficient training. While geographically localized, the study provides transferable insights into the broader barriers and potential of GL adoption among MSMEs in emerging economies. It also affirms the relevance of the NRBV and GSCM frameworks when adapted to rural and resource constrained contexts.
Copyright (c) 2025 Nabila Eprilya Putri, Fitrina Lestari, Riyan Mirdan Faris https://creativecommons.org/licenses/by-nc-sa/4.0
The Influence of Internal Communication and Non-Physical Work Environment on Employee Productivity
This study aims to analyze the influence of internal communication and non-physical work environment on employee work productivity. The method used is a quantitative method with data collection techniques through observation and questionnaire dissemination. The research population consists of 63 employees of the Bogor Regency Manpower Office who come from the secretariat sector, the field of placement and transmigration of job training, the field of training and work productivity, and the field of industrial relations and working conditions. This study uses a total sampling technique, where the entire population is used as a research sample. This study concludes that the work productivity of employees of the Bogor Regency Manpower Office is partially and significantly influenced by internal communication and non-physical work environment. Effective internal communication improves performance while a conducive non-physical work environment encourages employee comfort and motivation.
Copyright (c) 2025 Ade Febrianto, Rio Nardo https://creativecommons.org/licenses/by-nc-sa/4.0
The Influence of Social Media Marketing on Purchase Intention of Compass Shoes Products through Shopee in Bandung
This study investigates the impact of social media marketing on consumer purchase intention for Compass, a leading local shoe brand, through the Shopee e-commerce platform in Bandung. Using a quantitative, descriptive, and associative approach, data were collected via an online questionnaire from 99 purposively selected respondents and analyzed with simple linear regression in SPSS. Results reveal that social media marketing significantly influences purchase intention (β = 0.376, p = 0.003), although it accounts for only 8.6% of the variance (R² = 0.086). Despite Compass’ growing popularity on Instagram—with over 1.2 million followers—the brand experiences declining engagement rates, highlighting a gap between social media visibility and actual e-commerce conversions. This finding underscores the importance of integrating engaging digital content with practical e-commerce strategies such as product availability, logistics, and customer service. For Compass and similar local brands, effective use of social media marketing should be complemented with analytics-driven personalization and seamless customer experience to convert online hype into sustainable sales.
Copyright (c) 2025 Sonny Dowansiba, Arie Hendra Saputro https://creativecommons.org/licenses/by-nc-sa/4.0
Analysis Of The Effect Of Social Security And Commission On Platform System Obscurity Among Student Drivers In Bandung City
This study aims to examine the impact of the unclear applicator system on social security fairness and commission deductions for student online motorcycle taxi drivers in Bandung City. The research is motivated by ongoing demonstrations demanding transparency, fair working conditions, and protection for drivers, particularly concerning the partnership status and high commission cuts of 30% or more. Using a mixed methods approach with sequential exploratory design, the study began with qualitative interviews to explore key issues, followed by a quantitative survey involving 97 respondents. Regression analysis revealed that 60.1% of the perceived system obscurity is influenced by two main factors: the commission system and lack of social security. However, only the commission variable showed a significant partial effect. These findings emphasize the urgency of improving transparency in commission policies and fostering open, two-way communication between applicators and drivers to build a fairer and more sustainable partnership model in the digital transportation platform sector.
Copyright (c) 2025 Ari Assrishan Sosh Mantoro, Halimah Zahrah, Nilam Meylani, Siti Azmi Nur Islami , Zaid Abdul Hamid https://creativecommons.org/licenses/by-nc-sa/4.0