CAKRAWALA : Management Science Journal
type: channel
description: Cakrawala Management Science Journal is a publication containing scientific articles related to management science. This journal is used by researchers, academics, and students to access and share the latest knowledge and findings in the field of Management Science, covering various topics such as Human Resource Management, Marketing Management, Operational Management, Strategic Management, Business & Entrepreneurship, Economics, Finance & Accounting. Published three times a year (January, May, and September) by Cakrawala Nusantara Education Fundation, this journal follows a single blind review process to ensure high-quality and objective publications. Jurnal Cakrawala accepts articles in Bahasa Indonesia and English and is indexed in various reputable academic databases. We are committed to providing a platform for academics, researchers, and practitioners to share innovative research and contribute to the development of management science. Submit your article or explore our latest publications at: Jurnal.IM Journal title Cakrawala Management Science Journal (CKR) Subject Ilmu Manajemen Language English / Indonesia ISSN 3062-858X (Online - Elektronik) Frequency CKR is published Quarterly a year, in Januari, Mei, and September DOI https://doi.org/10.63541/cakrawala OAI https://jurnal.im/cakrawala Editor In Chief Rio Nardo, S.E., M.M Publisher Yayasan Edukasi Cakrawala Nusantara Citation Analysis Google Scholar, Garuda, Copernicus, One Search, Crossref, Scilit Cakrawala Management Science Journal (CKR) is indexed by: E-ISSN
publisher: Yayasan Edukasi Cakrawala Nusantara
language: en
publication name: CAKRAWALA : Management Science Journal
issn: 3062-858X
copyright: Cakrawala Management Science Journal is licensed under CC BY-NC-SA 4.0 Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access)
items: Determinants of Organizational Citizenship Behavior of West Sumatra Regional Police ASN through Organizational Commitment
items: The Influence of Work-Life Balance and Career Development on Generation Z Employee Retention in Islamic Education Institutions
items: The Role of Artificial Intelligence in Personalizing Customer Experience: Evidence from E-Commerce
items: Burnout, Work-Life Balance, and Employee ProductivityIn a Hybrid Work Environment: A Qualitative Study in Indonesia
items: The Influence of Competence and Work Motivation on Employee Performance at the Human Resources Training Center in the Ministry of Primary and Secondary Education
items: The Effect Of Perceptions Of Service Quality And Customer Satisfaction On Goride Customer Loyalty
items: Tracing the Trajectory of Accounting Information Research for Managerial Decision-Making: A Bibliometric and Science Mapping Analysis
items: Optimizing Employee Performance through Spiritual and Emotional Intelligence
items: The Effectiveness of E-Government Implementation in the Digital Transformation of Public Administration in 3T Regions
items: A Systematic Literature Review of Critical Leadership: Power Dynamics, Social Justice, and Transformative Practices in Organizational Contexts
items: The Effect Of Tangibles And Responsiveness On Customer Satisfaction At Pertamina Gas Stations In Padang City
items: The Influence of Work–Life Balance and Person–Organization Fit onIntention to Leave: The Mediating Role of Job Satisfaction among Boarding School Mentors in Padang, Indonesia
items: Leadership and Communication Effectiveness as Predictors of Employee Performance in MSMEs
items: The Effect of Knowledge and Ease of Use on Decisions to Use QRIS Digital Payment Among Gen Z in Bandung City
items: Competitive Advantage and Competitive Strategy in Nina Donut Business
items: Business Development Strategy Formulation for Tomoro Coffee Ciputat Raya Based on SWOT Analysis
items: Analysis of Indonesian Freelancers' Strategies in Using The Upwork Platform
items: Effect Of Corporate Size on Corporate Sustainability Disclosure Of Healthcare Companies In Nigeria
items: Artificial Intelligence in Knowledge Management: Mapping a Decade of Research and Emerging Directions
items: The Role of Entrepreneurial Marketing in Strengthening Brand Image of E-Commerce SMEs: A Systematic Literature Review
items: Digital Driven Green Entrepreneurship: A Systematic Review of Plastic Waste Reduction Strategies by MSMEs in Indonesia
items: The Impact of ROE, DER, & EPS on Stock Prices in Non-Bank LQ-45 Indeks Company
items: The Effect of Dividend Policy and Price Earning Ratio on Stock Returns
items: The Effect of Capital Structure and Time Interest Earned Ratio on Profitability: Case Study of the Five Largest Banks in Indonesia for the Period 2020-2023
items: The Effect of E-Wallet and Financial Literacy on Consumptive Behaviour in College Students of Faculty of Economic and Business, Raja Ali Haji Maritime University
items: Work-Life Balance and Workload on Employee Work Stress
items: Impact of Behavioral Bias, Price Volatility, and Market Capitalization on Cryptocurrency Purchase Decisions in Indonesia
items: Implementing Green Logistics in Agricultural MSMEs in Sukabumi, West Java, Indonesia: Its Impact on Operational Efficiency and Environmental Sustainability
items: The Influence of Internal Communication and Non-Physical Work Environment on Employee Productivity
items: The Influence of Social Media Marketing on Purchase Intention of Compass Shoes Products through Shopee in Bandung

Determinants of Organizational Citizenship Behavior of West Sumatra Regional Police ASN through Organizational Commitment
type: item
description: This study examines the effects of Job Satisfaction, Perceived Organizational Support (POS), and Person–Job Fit on Organizational Citizenship Behavior (OCB), with Organizational Commitment serving as a mediating variable among Civil Servants (ASN) of the West Sumatra Regional Police. Grounded in Social Exchange Theory and Organizational Support Theory, the research employed a quantitative approach using a survey of 182 ASN respondents selected through proportionate random sampling. Data were analyzed using Structural Equation Modeling (SEM-PLS). The findings indicate that Job Satisfaction, Perceived Organizational Support, Person–Job Fit, and Organizational Commitment significantly influence Organizational Citizenship Behavior. Furthermore, Job Satisfaction, Perceived Organizational Support, and Person-Job Fit significantly enhance Organizational Commitment. The mediation analysis confirms that Organizational Commitment partially mediates the relationships between the three antecedent variables and Organizational Citizenship Behavior. These results suggest that strengthening organizational support, improving employee–job compatibility, and enhancing job satisfaction can foster stronger commitment and encourage employees to engage in discretionary behaviors that contribute to organizational effectiveness and public service performance.
subject: Articles
  topic: section
subject: Organizational Citizenship Behavior
  topic: keywords
subject: person job fit
  topic: keywords
subject: Organizational Commitment
  topic: keywords
subject: perceived organizational support
  topic: keywords
subject: Job Satisfaction
  topic: keywords
creator: Haniva Dela Gusta
creator: Muhammad Oceano Fauzan
rights: Copyright (c) 2026 Haniva Dela Gusta, Muhammad Oceano Fauzan (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-05-31
publication date: 2026-05-31
starting page: 94
ending page: 101
doi: 10.63541/p0dcs177

The Influence of Work-Life Balance and Career Development on Generation Z Employee Retention in Islamic Education Institutions
type: item
description: The high turnover rate of Generation Z employees at Perguruan Islam Arrisalah averaging 9.97% per year constitutes a strategic challenge that necessitates empirical investigation into retention determinants. This study aims to analyze the effect of work-life balance and career development on Generation Z employee retention. A quantitative approach was employed, distributing questionnaires to 100 Generation Z employees via total sampling. Multiple linear regression analysis was conducted using IBM SPSS version 26. Results indicate that both work-life balance (β = 0.268; sig. = 0.019) and career development (β = 0.151; sig. = 0.037) exert a positive and significant effect on employee retention. Together, the two variables account for 32.7% of retention variance (R² = 0.327; F = 23.517; sig. = 0.000). The novelty of this study lies in its simultaneous integration of both variables within the context of a value-based Islamic educational institution—a setting that remains underexplored in human resource management literature. These findings underscore the urgency of adaptive work-life balance policies and structured career development pathways as Generation Z retention strategies in educational organizations.
subject: Articles
  topic: section
subject: Career Development
  topic: keywords
subject: Employee Retention
  topic: keywords
subject: Work-Life Balance
  topic: keywords
creator: Riko Onki Putra
creator: Afriyeni Afriyeni
creator: Rani Iqasari
rights: Copyright (c) 2026 Riko Onki Putra, Afriyeni Afriyeni, Rani Iqasari (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-01
publication date: 2026-06-01
starting page: 84
ending page: 93
doi: 10.63541/b72jd347

The Role of Artificial Intelligence in Personalizing Customer Experience: Evidence from E-Commerce
type: item
description: Perkembangan Artificial Intelligence (AI) telah mentransformasi ekosistem e-commerce, khususnya dalam personalisasi pengalaman pelanggan. Penelitian ini bertujuan menganalisis peran AI dalam meningkatkan personalisasi customer experience pada platform e-commerce Indonesia serta mengidentifikasi dimensi-dimensi kritis yang memediasi hubungan tersebut. Pendekatan kuantitatif dengan desain survei cross-sectional kausal digunakan, melibatkan 500 pengguna aktif e-commerce yang dipilih melalui stratified random sampling. Analisis dilakukan menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) melalui SmartPLS 4.0. Hasil menunjukkan bahwa personalisasi AI berpengaruh positif dan signifikan terhadap Customer Experience Quality (β = 0,421; p < 0,001), dengan Recommendation Accuracy (β = 0,318; p < 0,001) sebagai dimensi dominan, diikuti Dynamic Pricing Intelligence (β = 0,187; p < 0,001). Customer Experience Quality terbukti memediasi secara parsial hubungan antara personalisasi AI dan Purchase Intention (β = 0,225; p < 0,001). Penelitian ini berkontribusi melalui pengembangan model integrasi AI-Customer Experience yang kontekstual pada ekosistem e-commerce Indonesia.
subject: Articles
  topic: section
subject: Artificial Intelligence
  topic: keywords
subject: Customer Experience
  topic: keywords
subject: E-Commerce
  topic: keywords
subject: Personalization
  topic: keywords
creator: Andri Waskito
creator: Putri Wulandari
creator: Alwa Pascaselnofra Amril
rights: Copyright (c) 2026 Andri Waskito, Putri Wulandari, Alwa Pascaselnofra Amril (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-01
publication date: 2026-06-01
starting page: 25
ending page: 34
doi: 10.63541/yk3w0218

Burnout, Work-Life Balance, and Employee ProductivityIn a Hybrid Work Environment: A Qualitative Study in Indonesia
type: item
description: The rapidly expanding hybrid work environment post-COVID-19 pandemic presents complex challenges for human resource management, particularly regarding burnout, work-life balance, and employee productivity. This study aims to thoroughly analyze how burnout and work-life boundary ambiguity affect employee productivity within Indonesia's hybrid work system. Employing a qualitative phenomenological approach through in-depth interviews, focus group discussions (FGD), and observation with 12 cross-sector informants, this research identifies four primary themes: (1) multidimensional burnout manifesting differently in hybrid contexts compared to traditional offices; (2) endemic work-life boundary ambiguity in hybrid arrangements; (3) contextual and non-linear productivity; and (4) the critical role of managerial support as a moderator. This study's novelty lies in conceptualizing the Hybrid Burnout Paradox, wherein hybrid work flexibility simultaneously reduces and exacerbates burnout depending on employees' psychological boundary quality. These findings challenge assumptions that hybrid flexibility inherently improves well-being, offering a new analytical framework relevant to HR practitioners and Indonesian employment policymakers. Practical implications include recommendations for hybrid policy development centered on structured autonomy, psychological boundary management training, and adaptive managerial role design.
subject: Articles
  topic: section
subject: Employee Burnout
  topic: keywords
subject: Work-Life Balance
  topic: keywords
subject: Hybrid Productivity
  topic: keywords
subject: Psychological Detachment
  topic: keywords
subject: Indonesia Hybrid Work System
  topic: keywords
creator: Ratnasartika Aprilyani
creator: Sri Ratnawati
creator: Anna Mariani Kartasamita
rights: Copyright (c) 2026 Ratnasartika Aprilyani, Sri Ratnawati, Anna Mariani Kartasamita (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-01
publication date: 2026-06-01
starting page: 14
ending page: 24
doi: 10.63541/tw5exh58

The Influence of Competence and Work Motivation on Employee Performance at the Human Resources Training Center in the Ministry of Primary and Secondary Education
type: item
description: This study aims to analyze the influence of competence and work motivation on employee performance at the Human Resources Training Center of the Ministry of Primary and Secondary Education. The research employs a descriptive quantitative approach with data collected through questionnaires distributed to 66 civil servant employees using a total sampling technique. Data were analyzed using multiple linear regression to examine both partial and simultaneous effects. The findings show that competence and work motivation positively and significantly influence employee performance. Among the two, work motivation is identified as the most dominant factor in improving performance. These results highlight the importance of enhancing employee competence through continuous training and maintaining motivation through recognition, incentives, and a supportive work environment to strengthen overall organizational performance
subject: Articles
  topic: section
subject: Competence
  topic: keywords
subject: Performance
  topic: keywords
subject: Work Motivation
  topic: keywords
creator: Rasya Hermalya Putri
creator: Rio Nardo
rights: Copyright (c) 2026 Rasya Hermalya Putri, Rio Nardo https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-01
publication date: 2026-06-01
starting page: 1
ending page: 13
doi: 10.63541/rb0xsf79

The Effect Of Perceptions Of Service Quality And Customer Satisfaction On Goride Customer Loyalty
type: item
description: Customer loyalty to GoRide in East Jakarta is still relatively low. This study aims to determine the effect of perceived service quality and customer satisfaction on GoRide customer loyalty. The study used a quantitative approach with a non-experimental design and purposive sampling technique. The research subjects were 150 GoRide users who had worked and used the service for at least six months. The instruments used were the Customer Loyalty Scale, Service Quality Scale, and Customer Satisfaction Scale. Data were analyzed using multiple linear regression. The results showed that perceived service quality and customer satisfaction had a significant influence on customer loyalty, with significance values of 0.000 and 0.002 (p < 0.05). This indicates that the higher the perception of service quality and customer satisfaction, the higher the customer loyalty to GoRide.
subject: Articles
  topic: section
subject: Customer Loyalty
  topic: keywords
subject: Customer Satisfaction
  topic: keywords
subject: Perception Of Service Quality
  topic: keywords
creator: Puti Zalfa Alifah
creator: Ika Apriati Widya Puteri
rights: Copyright (c) 2026 Puti Zalfa Alifah, Ika Apriati Widya Puteri (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-01
publication date: 2026-06-01
starting page: 75
ending page: 83
doi: 10.63541/d4b7rr98

Tracing the Trajectory of Accounting Information Research for Managerial Decision-Making: A Bibliometric and Science Mapping Analysis
type: item
description: This study examines the dominant themes and emerging trajectories of accounting information for managerial decision-making using bibliometric analysis and science mapping. The data were retrieved from the Scopus database, which covers 626 publications published between 2010 and 2025. Biblioshiny and VOSviewer were used to map publication trends, author productivity, country contributions, leading journals, and keyword co-occurrence patterns. The findings show a marked increase in research output after 2022, reaching 93 publications by 2025. The United States and China were the leading contributing countries, whereas Pamucar D was the most prolific author. The most prominent publication outlets were Expert Systems with Applications, Journal of Cleaner Production, and IEEE Access. Keyword analysis reveals a growing convergence among decision support systems, artificial intelligence, and management accounting tools, indicating a shift toward data-driven and technology-enabled managerial decision-making. These findings provide a structured overview of the thematic evolution of the field and future research directions.
subject: Articles
  topic: section
subject: Accounting Information
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
subject: Managerial Decision-Making
  topic: keywords
subject: Science Mapping
  topic: keywords
creator: Mirna Triana
creator: Rima Rachmawati
creator: Herry Achmad Buchory
creator: Andry Arifian Rachman
creator: Rita Yuniarti
rights: Copyright (c) 2026 Mirna Triana, Rima Rachmawati, Herry Achmad Buchory, Andry Arifian Rachman, Rita Yuniarti (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-01
publication date: 2026-06-01
starting page: 56
ending page: 74
doi: 10.63541/p73q9b08

Optimizing Employee Performance through Spiritual and Emotional Intelligence
type: item
description: Employee performance in higher education institutions is increasingly recognized as a multidimensional construct influenced not only by technical competence but also by psychological and spiritual dimensions. This study examines the effect of spiritual intelligence and emotional intelligence on employee performance at the Faculty of Cultural Sciences, Universitas Andalas. Employing a quantitative associative approach with multiple linear regression analysis, data were collected from 40 employees using total sampling. Instrument validity was confirmed through Pearson Correlation (r-table = 0.312) and reliability through Cronbach's Alpha (α ≥ 0.60). Classical assumption tests confirmed normality (Asymp. Sig. = 0.133 > 0.05), absence of heteroscedasticity, and absence of multicollinearity (VIF = 1.387). Results demonstrate that spiritual intelligence positively and significantly affects employee performance (β = 0.460; t = 2.208; p = 0.034 < 0.05), and emotional intelligence positively and significantly affects employee performance (β = 0.592; t = 2.777; p = 0.009 < 0.05). The coefficient of determination (R² = 0.417) indicates that both variables explain 41.7% of the variance in employee performance. This study contributes empirical evidence from a non-profit public higher education context in Indonesia, an underexplored institutional environment in existing literature, underscoring the need for spirituality- and emotion-based human resource development strategies in academic institutions.
subject: Articles
  topic: section
subject: Emotional Intelligence
  topic: keywords
subject: Employee Performance
  topic: keywords
subject: Spiritual Intelligence
  topic: keywords
creator: Didi Putra
creator: Juarsa Badri
rights: Copyright (c) 2026 Didi Putra, Juarsa Badri (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-01
publication date: 2026-06-01
starting page: 44
ending page: 55
doi: 10.63541/xa8sm762

The Effectiveness of E-Government Implementation in the Digital Transformation of Public Administration in 3T Regions
type: item
description: Digital transformation is a critical strategy for enhancing efficiency and accountability in public administration. However, e-Government implementation in Indonesia's disadvantaged, frontier, and outermost (3T) regions faces significant challenges, including limited infrastructure, low digital competence, and institutional constraints. This study analyzes the effect of e-Government on public administration effectiveness, focusing on ICT infrastructure, employee digital competence, organizational change management, and internal regulatory support. Using a quantitative approach, data were collected from 100 civil servants in the Mentawai Islands Regency via structured Likert-scale questionnaires and analyzed through multiple linear regression. Results show that all variables positively and significantly affect administrative effectiveness, both partially and simultaneously. ICT infrastructure improves service accessibility, digital competence optimizes system use, change management supports transformation readiness, and regulatory support ensures governance consistency. The study concludes that successful e-Government requires an integrated approach combining technological readiness, human capability, organizational adaptability, and supportive regulation, offering practical insights for policymakers in structurally constrained regions.
subject: Articles
  topic: section
subject: Digital Competence
  topic: keywords
subject: E-Government
  topic: keywords
subject: ICT Infrastructure
  topic: keywords
subject: Organizational Change Management
  topic: keywords
subject: Public Administration Effectiveness
  topic: keywords
creator: Suhelmi Helia
creator: Ogie Pryanka Adhelin
rights: Copyright (c) 2026 Suhelmi Helia, Ogie Pryanka Adhelin (Author) https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-06-01
publication date: 2026-06-01
starting page: 35
ending page: 43
doi: 10.63541/c773kq80

A Systematic Literature Review of Critical Leadership: Power Dynamics, Social Justice, and Transformative Practices in Organizational Contexts
type: item
description: This systematic literature review critically synthesizes the expanding body of scholarship on critical leadership, focusing on power dynamics, ideological critique, social justice, and transformative practices within organizational and community contexts. Moving beyond traditional leadership paradigms that emphasize individual traits and hierarchical effectiveness, critical leadership theory interrogates leadership as a contested socio-political process embedded in structures of power and domination. This review maps key theoretical frameworks, methodological trends, and empirical applications spanning indigenous governance, educational reform, grassroots activism, and corporate sustainability. The analysis reveals enduring tensions between transformative aspirations and institutional constraints, highlighting the complex interplay of identity, discourse, and collective agency. Notably, the review identifies significant gaps in geographic representation, methodological pluralism, and thematic coverage, particularly in crisis leadership, media discourse, and intersectional minority experiences. Emerging opportunities call for integrative, context-sensitive, and interdisciplinary approaches that enhance critical leadership’s capacity to address systemic inequities and foster emancipatory social change. By offering a comprehensive synthesis of conceptual, empirical, and methodological insights, this review advances theoretical clarity and practical relevance, positioning critical leadership as a vital framework for ethical and socially responsive leadership in an increasingly complex global landscape.
subject: Articles
  topic: section
subject: Critical Leadership
  topic: keywords
subject: Power Dynamics
  topic: keywords
subject: Social Justice
  topic: keywords
subject: Transformative Leadership
  topic: keywords
creator: Muhammad Ifan Fadillah
creator: Budi Santoso
creator: Rio Nardo
rights: Copyright (c) 2025 Muhammad Ifan Fadillah, Budi Santoso, Rio Nardo https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 192
ending page: 217
doi: 10.63541/fj5am183

The Effect Of Tangibles And Responsiveness On Customer Satisfaction At Pertamina Gas Stations In Padang City
type: item
description: This study aims to analyze the influence of tangible and responsiveness on customer satisfaction at Pertamina gas stations in Padang City. Customer satisfaction is a crucial factor in determining the success of service companies, particularly in building loyalty and improving service quality. This study employed a quantitative approach with a survey method, distributing questionnaires to 100 respondents, consumers of Pertamina gas stations in Padang City. Incidental sampling was used as the sampling technique. The results indicate that tangible and responsiveness partially influence customer satisfaction. Furthermore, both variables simultaneously have a significant influence on customer satisfaction. These findings indicate that the quality of physical facilities and employee responsiveness in providing fast and accurate service are important factors in increasing customer satisfaction
subject: Articles
  topic: section
subject: Customer Satisfaction
  topic: keywords
subject: Responsiveness
  topic: keywords
subject: Service Quality
  topic: keywords
subject: Tangible
  topic: keywords
creator: Sri Yulia Putri
creator: Ash Shadiq Egim
rights: Copyright (c) 2024 Sri Yulia Putri, Ash Shadiq Egim https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-05-31
publication date: 2024-05-31
starting page: 64
ending page: 75
doi: 10.63541/tn0ncb42

The Influence of Work–Life Balance and Person–Organization Fit onIntention to Leave: The Mediating Role of Job Satisfaction among Boarding School Mentors in Padang, Indonesia
type: item
description: This study aims to analyze the effect of Work-Life Balance (WLB) and Person-Organization Fit (PO-Fit) on Intention to Leave (ITL) with Job Satisfaction (JS) as a mediator among dormitory counselors at boarding schools in Padang City. A quantitative approach was used with a population of all active counselors at Ar Risalah and Sabbihisma (n=77) and purposive sampling. Data analysis was conducted using Partial Least Square–Structural Equation Modeling (PLS-SEM). The results showed that WLB and PO-Fit negatively affected ITL, meaning that the better the work-life balance and fit of the individual with the organization, the lower the counselor's intention to leave. Job Satisfaction also negatively affected ITL and acted as a significant mediator in the relationship between PO-Fit and ITL, but was not significant in the relationship between WLB and ITL. These findings emphasize the importance of the fit between individual values, culture, and goals with the organization in increasing Job Satisfaction and reducing turnover intention. This research provides strategic implications for boarding school management in increasing job satisfaction, retaining mentors, and ensuring the continuity of the student character development process.
subject: Articles
  topic: section
subject: Intention to Leave
  topic: keywords
subject: Job Satisfaction
  topic: keywords
subject: Person-Organization Fit
  topic: keywords
subject: Work-Life Balance
  topic: keywords
creator: Rani Iqasari
creator: Sulastri Sulastri
rights: Copyright (c) 2026 Rani Iqasari, Sulastri Sulastri https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-01-31
publication date: 2025-01-31
starting page: 230
ending page: 247
doi: 10.63541/2wk5dh75

Leadership and Communication Effectiveness as Predictors of Employee Performance in MSMEs
type: item
description: This study examines the impact of leadership and communication effectiveness on employee performance in Micro, Small, and Medium Enterprises (MSMEs). Using multiple regression analysis, the findings indicate that both leadership and communication positively and significantly influence employee performance, with leadership being the strongest predictor. Together, these variables explain 61.5% of the variance in employee performance. The results emphasize the importance of effective leadership and communication within the informal and interpersonal contexts common in MSMEs. Grounded in transformational leadership theory and supported by recent studies, this research highlights the need for MSMEs to develop adaptive leadership styles and improve internal communication to enhance productivity and sustainability. The findings offer practical insights for MSME managers and policymakers focused on strengthening human capital and organizational performance, particularly in regions such as Garut.
subject: Articles
  topic: section
subject: Communication Effectiveness
  topic: keywords
subject: Employee Performance
  topic: keywords
subject: Leadership
  topic: keywords
subject: MSEs
  topic: keywords
creator: Intan Tenisia Prawita Sari
creator: Budi Santoso
creator: Mohamad Iqbal Abdul Rauf
rights: Copyright (c) 2025 Intan Tenisia Prawita Sari, Budi Santoso, Mohamad Iqbal Abdul Rauf https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-05-31
publication date: 2025-05-31
starting page: 31
ending page: 43
doi: 10.63541/01hwak04

The Effect of Knowledge and Ease of Use on Decisions to Use QRIS Digital Payment Among Gen Z in Bandung City
type: item
description: This study aims to determine the effect of knowledge and ease of use on the decision to use QRIS digital payment among Gen Z in Bandung City. The population in this study is the people of Bandung City who belong to Generation Z. Primary data was collected by questionnaire as an instrument to prove the results of the study, to test the hypothesis in this study using the SPSS ver. 25 data analysis tool. 25. Sampling as many as 100 respondents who belong to generation Z in Bandung City. The results showed that knowledge has a positive and significant effect on usage decisions, ease of use has a positive and significant effect on usage decisions, knowledge and ease of use have a positive and significant effect on usage decisions simultaneously.
subject: Articles
  topic: section
subject: Decisions to Use
  topic: keywords
subject: Ease of Use
  topic: keywords
subject: Knowledge
  topic: keywords
subject: QRIS Digital Payment
  topic: keywords
creator: Ratu Hedy Syahidah Budiarti
rights: Copyright (c) 2025 Ratu Hedy Syahidah Budiarti https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-05-31
publication date: 2025-05-31
starting page: 1
ending page: 11
doi: 10.63541/wav2px88

Competitive Advantage and Competitive Strategy in Nina Donut Business
type: item
description: Competitive advantage plays a crucial role in determining business sustainability, particularly for micro, small, and medium enterprises in the culinary sector. This study aims to analyze the competitive environment, internal strengths and weaknesses, and competitive strategies implemented by Nina Donat to achieve sustainable competitive advantage. This research uses a qualitative descriptive approach through direct observation and literature review. The findings show that product quality consistency, affordable pricing, and close customer relationships are key strengths of Nina Donat. However, limited promotion and production capacity remain challenges. The competitive strategies applied include product differentiation, competitive pricing, service orientation, and simple promotional activities. These strategies contribute to strengthening Nina Donat’s position in the local market. The study confirms that integrated management of product quality, pricing, service, innovation, and consistency is essential to achieve long-term competitive advantage.
subject: Articles
  topic: section
subject: Competitive Adventage
  topic: keywords
subject: Competitive Strategy
  topic: keywords
subject: Culinary Business
  topic: keywords
subject: Entrepreneurial Marketing
  topic: keywords
subject: Micro, Small, and Medium Enterprises (MSMEs)
  topic: keywords
creator: Arya Geovany
creator: Ahmad Ikhsan Ramadhan
creator: Ahmad Vajri Rahman
rights: Copyright (c) 2026 Arya Geovany, Ahmad Ikhsan Ramadhan, Ahmad Vajri Rahman https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
starting page: 326
ending page: 331
doi: 10.63541/16appq29

Business Development Strategy Formulation for Tomoro Coffee Ciputat Raya Based on SWOT Analysis
type: item
description: The coffee industry in Indonesia has transformed into a representation of social identity and modern lifestyle, triggering intensive competition in the food and beverage sector. Tomoro Coffee Ciputat Raya Branch faces strategic challenges in maintaining a competitive advantage amidst high population density and fierce competition in South Tangerang. This study aims to formulate a business development strategy by identifying the company's internal and external factors. The research method employed is descriptive quantitative, utilizing Internal Factor Analysis Strategy (IFAS) Matrix, External Factor Analysis Strategy (EFAS) Matrix, and the SWOT Cartesian Diagram. Data were collected through field observations at Jl. Dewi Sartika No.11G and questionnaires distributed to six expert respondents. Identification results indicate that the primary strengths lie in the Eversys espresso machine technology, which ensures taste consistency (score 0.357), and a strong modern brand image (score 0.357). The most significant opportunities arise from the growth of the Gen Z population (score 0.416) and the sustainable Work From Cafe (WFC) trend (score 0.387). The data processing resulted in an IFAS score of 3.367 and an EFAS score of 3.194, positioning the company in Quadrant I (Aggressive). The recommended strategy is a growth-oriented strategy based on the Strengths-Opportunities (SO) approach, implemented through the optimization of digital market penetration via the Tomoro App and the enhancement of WFC supporting facilities to strengthen customer retention and create entry barriers for competitors.
subject: Articles
  topic: section
subject: Business Strategy
  topic: keywords
subject: EFAS
  topic: keywords
subject: IFAS
  topic: keywords
subject: SWOT Analysis
  topic: keywords
creator: Tio Febriawan
creator: Pitri Yandri
rights: Copyright (c) 2026 Tio Febriawan, Pitri Yandri https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
starting page: 320
ending page: 325
doi: 10.63541/myqe4f66

Analysis of Indonesian Freelancers' Strategies in Using The Upwork Platform
type: item
description: This study aims to determine the strategies of Indonesian freelancers in facing competition, threats of fraud, and the use of Connect on the Upwork platform. This study is a qualitative study with a descriptive approach using data collection techniques through interviews, observation, and documentation. The data obtained were then analyzed using qualitative data analysis techniques through the stages of data reduction, data presentation, and conclusion drawing/verification. This study was conducted on Indonesian freelancers who are active on the Upwork platform and spread across various regions. Based on the results of the field research, the author concludes that Indonesian freelancers have developed specific strategies to deal with the challenges of global competition, the risk of fraud from clients, and the limitations of the Connect system. The strategies implemented include profile optimization, focusing on proposal content and digital portfolios for personal branding, leveraging online communities to disseminate information and raise awareness about fraud schemes, and managing Connect wisely to enhance project application efficiency. These methods serve as adaptive mechanisms to improve the effectiveness of online freelance work and promote the development of a safer and more competitive digital work environment.
subject: Articles
  topic: section
subject: Connect
  topic: keywords
subject: Digital Strategy
  topic: keywords
subject: Freelancer
  topic: keywords
subject: Self-Branding
  topic: keywords
subject: Upwork
  topic: keywords
creator: Daffa Malik Fadlurrahman
creator: Putri Wulandari
creator: Muhammad Arif Abdul Hakim
creator: Andri Waskito
rights: Copyright (c) 2026 Daffa Malik Fadlurrahman, Putri Wulandari, Muhammad Arif Abdul Hakim, Andri Waskito https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
starting page: 306
ending page: 312
doi: 10.63541/ex3e3m19

Effect Of Corporate Size on Corporate Sustainability Disclosure Of Healthcare Companies In Nigeria
type: item
description: The importance of sustainability reporting disclosure in investment decision process cannot be overemphasized. Corporate size has been originally viewed as affecting component in the investigation of degree of sustainability disclosure but this assertion is yet to be revalidated. On this premise, this study assessed the effect of corporate size on corporate sustainability disclosure of healthcare companies in Nigeria. The research adopted are combination of both qualitative and quantitative design. Data was collected from secondary source and hypothesis tested using regression analysis. Descriptive statistics result showed a moderate level of sustainability disclosure among health companies. The correlation output revealed a positive correlation between corporate size and CSD in healthcare sector of Nigeria. Furthermore, regression result showed that relationship between corporate size and CSD is statistically significant with p-value off 0.000 less than significance value of 0.05. the study concludes that larger companies are likely to disclose more on sustainability report. Therefore, it recommends smaller companies be encouraged to engage in sustainability reporting practice because of relevance it hold in the investment decision making process recently.
subject: Articles
  topic: section
subject: Corporate Size
  topic: keywords
subject: Healthcare Companies
  topic: keywords
subject: Sustainability Disclosure
  topic: keywords
creator: Yagana Alhaji Baba
rights: Copyright (c) 2026 Yagana Alhaji Baba https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
starting page: 313
ending page: 319
doi: 10.63541/py9maz54

Artificial Intelligence in Knowledge Management: Mapping a Decade of Research and Emerging Directions
type: item
description: This study maps the intellectual landscape of research at the intersection of artificial intelligence (AI) and knowledge management (KM) to clarify how the field has evolved, who shapes its development, and which themes dominate and emerge over time. A science-mapping study was conducted on 209 English-language journal articles indexed in Scopus (2015–2025). The dataset was analyzed using Biblioshiny to generate performance indicators, collaboration patterns, and thematic structures derived from keyword co-occurrence and factorial clustering. The results indicate a clear acceleration of KM–AI publications after 2020, signaling a shift from early exploratory work toward a rapidly expanding domain. Social-structure mapping shows that knowledge production is globally distributed but concentrated among a core set of countries, institutions, and author networks, with collaboration patterns shaping the diffusion of dominant topics. Conceptually, the field is organized around three interlinked streams: (i) AI-enabled decision support and analytics for KM, (ii) people- and leadership-related adoption dynamics influencing knowledge sharing and innovation, and (iii) governance and sustainability concerns associated with responsible knowledge processes and risk management. This study consolidates fragmented KM–AI scholarship into an integrated map, differentiates core versus peripheral streams, and proposes a focused research agenda that prioritizes mechanisms, boundary conditions, and evaluation approaches for AI-enabled KM in organizational settings.
subject: Articles
  topic: section
subject: artificial intelligence
  topic: keywords
subject: bibliometrix
  topic: keywords
subject: innovation
  topic: keywords
subject: knowledge management
  topic: keywords
subject: science mapping
  topic: keywords
creator: Gunawan Gunawan
creator: Siska Ayudia Adiyanti
creator: Adi Dadan Ramdana
creator: Granit Agustina
creator: Dadar Supriatna
rights: Copyright (c) 2026 Gunawan Gunawan, Siska Ayudia Adiyanti, Adi Dadan Ramdana, Granit Agustina, Dadar Supriatna https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
starting page: 294
ending page: 305
doi: 10.63541/z157nq33

The Role of Entrepreneurial Marketing in Strengthening Brand Image of E-Commerce SMEs: A Systematic Literature Review
type: item
description: This study identifies entrepreneurial marketing strategies that enhance brand image in e-commerce SMEs through a systematic literature review (SLR) of 73 Scopus-indexed articles published between 2015 and 2024. Using thematic analysis and narrative synthesis, the study uncovers three key mechanisms: integration of entrepreneurial and market orientations, creation of emotional connections through social media, and development of brand management capabilities. Customer focus and emotional engagement are the strongest drivers of brand image, supported by digital technologies such as e-commerce platforms, artificial intelligence, and social media marketing. The effectiveness of these strategies is influenced by organizational readiness, market turbulence, competitive intensity, cultural context, and owner-manager characteristics. Research gaps remain in integrating entrepreneurial marketing and brand management frameworks, reliance on cross-sectional studies, and limited understanding of brand articulation capabilities. Practically, enhancing organizational readiness and strategic digital adoption are essential to optimize entrepreneurial marketing’s impact on brand image and competitiveness in e-commerce SMEs.
subject: Articles
  topic: section
subject: Brand Image
  topic: keywords
subject: E-Commerce
  topic: keywords
subject: Entrepreneurial Marketing
  topic: keywords
subject: Micro, Small, and Medium Enterprises (MSMEs)
  topic: keywords
subject: Small and Medium Enterprises (SMEs)
  topic: keywords
creator: Aggi Panigoro Sarifiyono
creator: Elan Rusnendar
creator: Anang Bambang Pujianto
creator: Sabilla Saberina
creator: Susan Purnama
creator: Rizki Gilang Fernando
creator: Johnson Sinaga
rights: Copyright (c) 2026 Aggi Panigoro Sarifiyono, Elan Rusnendar, Anang Bambang Pujianto, Sabilla Saberina, Susan Purnama, Rizki Gilang Fernando, Johnson Sinaga https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
starting page: 274
ending page: 293
doi: 10.63541/1sfbsm05

Digital Driven Green Entrepreneurship: A Systematic Review of Plastic Waste Reduction Strategies by MSMEs in Indonesia
type: item
description: The main problem in this study is the high dependence of MSMEs in the beverage sector in Indonesia on the use of single-use plastic packaging, which cumulatively contributes significantly to environmental pollution. Low environmental awareness, lack of understanding of waste management, and limited access to sustainable packaging solutions make MSME business practices not in line with sustainability principles. This study aims to identify strategic approaches through green entrepreneurship that can be implemented by beverage sector MSMEs to reduce the environmental impact of plastic use. The method used was Systematic Literature Review (SLR) based on the PRISMA protocol and bibliometric analysis using VOSviewer, by searching for relevant articles from scientific databases within the period 2019-2024. The results show that the green entrepreneurship approach, involving green innovation, regulatory support, and environmental literacy, is proven to significantly and positively support the transformation of MSMEs towards more sustainable business practices. This finding reinforces the urgency of implementing green entrepreneurship as a strategic solution to the plastic waste problem while strengthening the contribution of MSMEs to the national green economy.
subject: Articles
  topic: section
subject: Green Entrepreneurship
  topic: keywords
subject: Indonesian
  topic: keywords
subject: MSMEs
  topic: keywords
subject: Plastic Waste
  topic: keywords
subject: Sustainable Development Goals
  topic: keywords
creator: Delyardi Nur
creator: Reza Febrina Agustin
rights: Copyright (c) 2026 Delyardi Nur, Reza Febrina Agustin https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
starting page: 260
ending page: 273
doi: 10.63541/bz305m04

The Impact of ROE, DER, & EPS on Stock Prices in Non-Bank LQ-45 Indeks Company
type: item
description: The purpose of this study is to examine and empirically prove the influence of Return on Equity (ROE), Debt to Equity Ratio (DER), and Earnings Per Share (EPS) on stock prices. The population consists of non-bank companies listed in the LQ-45 Index on the Indonesia Stock Exchange (IDX) during the 2021–2024 period. A total of 35 companies were selected using a purposive sampling technique. The data were analyzed using a panel data regression model with the Fixed Effect Model (FEM) approach through EViews version 13 software. The results indicate that ROE has a significant positive effect on stock prices, while DER has a significant negative effect. Meanwhile, EPS was found to have no significant effect on stock prices, suggesting that earnings per share information has already been reflected in market prices. Simultaneously, the independent variables explain 95.34% of the variation in stock prices. These findings imply that investors should prioritize the analysis of profitability and capital structure over earnings per share when making investment decisions in LQ-45 stocks.
subject: Articles
  topic: section
subject: Debt to Equity Ratio
  topic: keywords
subject: Earning Per Share
  topic: keywords
subject: LQ45
  topic: keywords
subject: Return On Equity
  topic: keywords
subject: Stock Price
  topic: keywords
creator: Yulitsya Cahya Praptiningtiyas Tiyas
creator: Annisa Annisa
rights: Copyright (c) 2026 Yulitsya Cahya Praptiningtiyas Tiyas, Annisa Annisa https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
starting page: 248
ending page: 259
doi: 10.63541/d10qqc08

The Effect of Dividend Policy and Price Earning Ratio on Stock Returns
type: item
description: According to this study, companies listed on the Indonesia Stock Exchange in the property and real estate industry from 2018 to 2022 will be influenced by the Dividend Policy (DPR) and Price Earnings Ratio (PER) on their stock returns. The purpose of this study is to empirically prove the effect of dividend policy proxied by Dividend Payout Ratio (DPR) and Price Earning Ratio on stock returns in Property companies listed on the IDX for the 2019-2021 period. This research data comes from various sources, including company financial records and annual reports. The official website of the Indonesia Stock Exchange was consulted to obtain financial information and annual reports. The population of this study is companies listed on the Indonesia Stock Exchange in the property and real estate sector from 2018 to 2022. Six different organizations were selected for this study using purposive sampling. Sample data was obtained as many as 30 points for 5 years. the method used in this study is to use descriptive quantitative method research using multiple Linear Regression Analysis and Moderated Regression Analysis (MRA) from the SPSS 22 program. The results in this study are that dividend policy as measured using the Dividend Payout Ratio (DPR) does not affect the stock returns of companies in the property and real estate sector during the 2018-2022 period.
subject: Articles
  topic: section
subject: Kebijakan Deviden
  topic: keywords
subject: Price Earning Ratio
  topic: keywords
subject: Return Saham
  topic: keywords
creator: Bella Septawati
creator: Rizki Yuli Sari
rights: Copyright (c) 2024 Bella Septawati, Rizki Yuli Sari https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-09-30
publication date: 2024-09-30
starting page: 76
ending page: 86
doi: 10.63541/k2n6sz76

The Effect of Capital Structure and Time Interest Earned Ratio on Profitability: Case Study of the Five Largest Banks in Indonesia for the Period 2020-2023
type: item
description: This study aims to analyse the effect of Capital Structure and Time Interest Earned (TIE) Ratio on Profitability, a case study of the five largest banks in Indonesia during the 2020-2023 period. The research method used is quantitative research with a multiple linear regression approach. The data used in this study are secondary data from the bank's annual financial statements through the website www.idx.co.id. The independent variable in this study is Capital Structure measured by Debt to Equity Ratio (DER) and Time Interest Earned (TIE) Ratio, while the dependent variable is Profitability measured by Return on Assets (ROA). The results showed that Capital Structure has no positive influence on Profitability and Time Interest Earned Ratio has a positive influence on bank Profitability. Higher capital structure tends to have less effect with lower profitability, while higher Time Interest Earned Ratio is associated with increased profitability. The population in this study are the five largest banks in Indonesia for the period 2020 - 2023. Sampling using saturated sampling technique
subject: Articles
  topic: section
subject: Capital Structure
  topic: keywords
subject: Times Interest Earned Ratio
  topic: keywords
subject: Profitabilitas
  topic: keywords
creator: Nesa Karondeng
creator: Aida Nafiza Kumalasari
creator: Ronia Tambunan
rights: Copyright (c) 2024 Nesa Karondeng, Aida Nafiza Kumalasari, Ronia Tambunan https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-09-30
publication date: 2024-09-30
starting page: 117
ending page: 124
doi: 10.63541/qxh7zj57

The Effect of E-Wallet and Financial Literacy on Consumptive Behaviour in College Students of Faculty of Economic and Business, Raja Ali Haji Maritime University
type: item
description: The purpose of this study was to determine the effect of e-wallet and financial literacy on the consumptive behaviour of students of the Faculty of Economics and Maritime Business at Maritime Raja Ali Haji University (UMRAH). The population that is the focus of research is students of the Faculty of Economics and Maritime Business at UMRAH from class 2020 to 2023. The sampling method used is the Hair et al. method with the number of research indicators as many as 13 and the range used is 10, so the number of respondents is 132 people. Data collection was carried out through the use of questionnaires. This study is quantitative with data analysis using simple and multiple regression techniques. The results showed that: (1) The use of e-wallets significantly affects the consumptive behaviour of students of the Faculty of Economics and Business Maritime. (2) Financial literacy does not have a significant impact on the consumptive behaviour of students of the Faculty of Economics and Business Maritime UMRAH. (3) Together, e-wallet and financial literacy have a significant impact on the consumptive behaviour of students of the Faculty of Economics and Business Maritime UMRAH The coefficient of determination (R2) shows that e-wallet and financial literacy can explain 21.5% of the variation in consumptive behaviour, while the remaining 78.5% is influenced by other factors not examined in this study.
subject: Articles
  topic: section
subject: E-Wallet
  topic: keywords
subject: Financial Literacy
  topic: keywords
subject: Consumptive Behavior
  topic: keywords
creator: Bahril Wahda
creator: Mareskha Tiara Fitri
creator: Risma Rosita Sari
creator: Nurul Yusyawiru
rights: Copyright (c) 2024 Bahril Wahda, Mareskha Tiara Fitri, Risma Rosita Sari, Nurul Yusyawiru https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-09-30
publication date: 2024-09-30
starting page: 125
ending page: 134
doi: 10.63541/wnmbfq05

Work-Life Balance and Workload on Employee Work Stress
type: item
description: Job stress is a critical issue in human resource management within the public sector as it directly affects employee performance and organizational effectiveness. This study aims to examine the influence of work life balance and workload on job stress among civil servants at the Directorate of Procurement and Rank, National Civil Service Agency. A quantitative approach with a survey method was employed, where data were collected through a Likert scale questionnaire distributed to the entire population of 57 employees using a total sampling technique. Data analysis involved validity and reliability tests, classical assumption tests, multiple linear regression, t tests, and coefficient of determination with the assistance of SPSS version 30.0. The findings indicate that work life balance has a significant negative effect on job stress, while workload has a significant positive effect on job stress. These results suggest that maintaining a healthy work life balance can reduce employee stress levels, whereas excessive workload increases job pressure. Practically, this study provides insights for government institutions in designing human resource management strategies, particularly by promoting proportional workload distribution and supporting employees’ work life balance, in order to mitigate job stress and enhance organizational effectiveness.
subject: Articles
  topic: section
subject: Job Stress
  topic: keywords
subject: Work Life Balance
  topic: keywords
subject: Workload
  topic: keywords
creator: Ahmad Husnul Khotimah
creator: Rio Nardo
rights: Copyright (c) 2025 Ahmad Husnul Khotimah, Rio Nardo https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 218
ending page: 229
doi: 10.63541/e7f9rc75

Impact of Behavioral Bias, Price Volatility, and Market Capitalization on Cryptocurrency Purchase Decisions in Indonesia
type: item
description: This study investigates how market capitalization, price volatility, and behavioral biases affect decisions to buy cryptocurrencies. Because of its decentralized structure and extreme volatility, the cryptocurrency market frequently affects investment choices through psychological elements, including loss aversion, overconfidence, and herd mentality. This study uses a quantitative methodology to analyze data from the nine most traded cryptocurrencies using independent t-tests, multiple linear regression, and simple linear regression. According to the study's findings, decisions to buy cryptocurrencies are significantly positively influenced by herd behavior and overconfidence, as shown by high volatility, but not significantly by loss aversion. Furthermore, it has been demonstrated that price volatility significantly affects herd behavior, meaning that investors are influenced to follow the majority lead when prices fluctuate significantly. However, the degree of herd behavior is not affected by market capitalization, suggesting that psychological elements like herd behavior are more impacted by general market conditions than by market capitalization size. These results highlight how crucial it is to comprehend the psychological aspects of cryptocurrency market decision-making, since doing so can offer a better understanding of investor behavior and the workings of this extremely unpredictable market.
subject: Articles
  topic: section
subject: Cryptocurrency
  topic: keywords
subject: Herd Behavior
  topic: keywords
subject: Loss Aversion
  topic: keywords
subject: Overconfidence
  topic: keywords
subject: Price Volatility
  topic: keywords
creator: Bagja Rahma Putra
creator: Fitrina Lestari
creator: Kharisma Kharisma
rights: Copyright (c) 2025 Bagja Rahma Putra, Fitrina Lestari, Kharisma https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 178
ending page: 191
doi: 10.63541/8ehdka53

Implementing Green Logistics in Agricultural MSMEs in Sukabumi, West Java, Indonesia: Its Impact on Operational Efficiency and Environmental Sustainability
type: item
description: Green Logistics (GL) presents a strategic framework for enhancing operational efficiency and environmental sustainability two key imperatives in modern supply chains. However, its implementation among MSMEs, particularly in agriculture and in developing countries, remains both understudied and underutilized. This study explores the extent to which GL practices influence Operational Efficiency and Environmental Sustainability within agricultural MSMEs in Sukabumi, West Java, Indonesia. Adopting a mixed methods approach, quantitative data were collected from 76 MSME actors and analyzed using SEM PLS, while qualitative insights were gathered through open ended survey questions. Results show that GL significantly impacts Operational Efficiency (β = 0.593) and Environmental Sustainability (β = 0.485), with Efficiency acting as a partial mediator (β = 0.406). The R² values of 0.633 and 0.352 suggest strong predictive validity for the structural model. The qualitative data reinforce these findings by highlighting real world constraints limited access to eco-friendly tools, a lack of technical knowledge, and insufficient training. While geographically localized, the study provides transferable insights into the broader barriers and potential of GL adoption among MSMEs in emerging economies. It also affirms the relevance of the NRBV and GSCM frameworks when adapted to rural and resource constrained contexts.
subject: Articles
  topic: section
subject: Agricultural MSMEs
  topic: keywords
subject: Environmental Sustainability
  topic: keywords
subject: Green Logistics
  topic: keywords
subject: Operational Efficiency
  topic: keywords
creator: Nabila Eprilya Putri
creator: Fitrina Lestari
creator: Riyan Mirdan Faris
rights: Copyright (c) 2025 Nabila Eprilya Putri, Fitrina Lestari, Riyan Mirdan Faris https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 151
ending page: 164
doi: 10.63541/7bs41j09

The Influence of Internal Communication and Non-Physical Work Environment on Employee Productivity
type: item
description: This study aims to analyze the influence of internal communication and non-physical work environment on employee work productivity. The method used is a quantitative method with data collection techniques through observation and questionnaire dissemination. The research population consists of 63 employees of the Bogor Regency Manpower Office who come from the secretariat sector, the field of placement and transmigration of job training, the field of training and work productivity, and the field of industrial relations and working conditions. This study uses a total sampling technique, where the entire population is used as a research sample. This study concludes that the work productivity of employees of the Bogor Regency Manpower Office is partially and significantly influenced by internal communication and non-physical work environment. Effective internal communication improves performance while a conducive non-physical work environment encourages employee comfort and motivation.
subject: Articles
  topic: section
subject: Internal Communication
  topic: keywords
subject: Non-Physical Work Environment
  topic: keywords
subject: Work Productivity
  topic: keywords
creator: Ade Febrianto
creator: Rio Nardo
rights: Copyright (c) 2025 Ade Febrianto, Rio Nardo https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 165
ending page: 177
doi: 10.63541/7easj179

The Influence of Social Media Marketing on Purchase Intention of Compass Shoes Products through Shopee in Bandung
type: item
description: This study investigates the impact of social media marketing on consumer purchase intention for Compass, a leading local shoe brand, through the Shopee e-commerce platform in Bandung. Using a quantitative, descriptive, and associative approach, data were collected via an online questionnaire from 99 purposively selected respondents and analyzed with simple linear regression in SPSS. Results reveal that social media marketing significantly influences purchase intention (β = 0.376, p = 0.003), although it accounts for only 8.6% of the variance (R² = 0.086). Despite Compass’ growing popularity on Instagram—with over 1.2 million followers—the brand experiences declining engagement rates, highlighting a gap between social media visibility and actual e-commerce conversions. This finding underscores the importance of integrating engaging digital content with practical e-commerce strategies such as product availability, logistics, and customer service. For Compass and similar local brands, effective use of social media marketing should be complemented with analytics-driven personalization and seamless customer experience to convert online hype into sustainable sales.
subject: Articles
  topic: section
subject: Digital Marketing
  topic: keywords
subject: Local Brand
  topic: keywords
subject: Shopee
  topic: keywords
subject: Social Media Marketing
  topic: keywords
subject: Purchase Intention
  topic: keywords
creator: Sonny Dowansiba
creator: Arie Hendra Saputro
rights: Copyright (c) 2025 Sonny Dowansiba, Arie Hendra Saputro https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 133
ending page: 141
doi: 10.63541/e94k4j18